Sign up Sign in HP Community Printers Printing Errors or Lights & Stuck Print Jobs Re Officejet 7612 Printer won't install on windows 10 Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 04-10-2017 1042 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product officejet 7612 Operating System Microsoft Windows 10 64-bit I am helping a friend get their business up and ready for printing, and we cannot seem to get the HP printer Officejet 7612 software to install. The printer is setup for wireless printing on the network, will print with the Windows supplied drivers If we point it to the IP of the printer, but it will not allow the software to install when we run through it. I have tried uninstalling all HP software from the computer, tried a reboot then reinstalled the software again with no luck. When it eventually seems to give up/time out, it states that the installation failed but doesn't seem to give an error at all, just a retry button, cancel button or help button. I have tried the HP print and scan doctor, with similar results on its attempt to reinstall things afterwards. This printer software installed fine on another computer, also on Windows 10, on the same network, so I know it is not the printer alone, or the network. I have a third computer on the network that the software seemed to install on, but it does not give access to all of the correct paper sizes and doesn't seem to see it to scan to either. The only other thing I can think of that both of the non installing PCs have in common is they are both Lenovo computers, and the one with no problems is a Dell. Any help would be appreciated 1 ACCEPTED SOLUTION Rainbow23 14,244 879 729 5,412 HP Support Agent 08-09-2017 1259 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi Charles_Yeomans, Welcome to HP Forums, this is a great place to get support, find answers and tips. Thank you for posting your query, I'll be more than glad to help you. I understand that you are unable to install the software for your HP OfficeJet 7612 Wide Format e-All-in-One printer. This issue could occur if the drivers are not installed properly. Let's go through a few steps to uninstall and reinstall the drivers Step 1 Uninstall the Drivers Please follow the steps provided to uninstall the printer software in the link Uninstalling the Printer Software Windows Also, please follow the steps provided below to completely remove the printer software from printer properties. Steps to remove printer driver files from Print Server Properties Open the Print Server Properties dialog window by doing one of the following Click the Start menu and in the search field type 'printui /s /t2' without the quotes, and then press Enter or click it in the search list. Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' without the quotes, and then press Enter or click OK. From the Start menu or the Start screen Open Devices and Printers. Select any printer and then click "Print server properties" at the top of the window. Click on the Drivers tab. Select the printer driver you wish to uninstall. Click the Remove button. Select "Remove driver and driver package" and click OK. Step 2 Download and install the Drivers from the link Full Feature Software and Drivers Let me know how this works. You have a good day ahead. Rainbow23 - HP Support. Was this reply helpful? Yes No 9 REPLIES 9 04-10-2017 1116 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi,Thanks for using the HP Uninstall and Reinstall the FULL feature software following these steps1. Uninstall the software in your computerTry this Uninstaller from Microsoft;The following resource will help you in your printer model, Operating System and download & install the FULL feature Install the FULL feature “Saved” softwareOnce you have downloaded and installed the FULL feature software, you will be able to print and that helps! I am an HP Employee. Although I am speaking for myself and not for Helpful = Yes to say Thank / Concern Answered, Click "Accept as Solution" Was this reply helpful? Yes No 04-15-2017 1023 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post On the computer that was not showing the right sizes, I did get that to fix using these in working with the computer that wouldn't install the printer on the network successfully, I tried what you suggested and got the same result it gave me before, it failed on the install, I asked it to troubleshoot, it downloaded the diagnostic dll and tried again and failed again...the error or message at the end simply said it failed and offered me to retry again, not giving any error number or anything. I then tried a clean reboot on the Windows 10 machine, did the Microsoft install helper you suggested, uninstalled with it, then tried the reinstall again, and again it hung on after selecting wireless printer setup and just said "installing Network Printer" for a very long time, then said "Unsuccessful network installation" and "the printer was unable to be installed over the network" like it always does...Any other suggestions? I have some information I pulled from a Belarc Advisor profile, if any of that will help, but at this point, I can't imagine what is stopping this from working. When windows installs the printer itself Was this reply helpful? Yes No 04-15-2017 1136 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi,Can you check the Win 10 updates of the Dell and Lenovo? Can you update the Dell's Win 10 OS with the latest updates?After that, try to uninstall and reinstall that works! I am an HP Employee. Although I am speaking for myself and not for Helpful = Yes to say Thank / Concern Answered, Click "Accept as Solution" Was this reply helpful? Yes No 08-07-2017 1005 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post The same problem, it used to work, but sometimes took a bit of enough if I use the HP full softward to do scans then it is no is reading the data from the printer okay, showing info and catridge status will not printI have surface book with all the latest problem happened after May this year, I think a driver was updated then. Was this reply helpful? Yes No Rainbow23 14,244 879 729 5,413 HP Support Agent 08-09-2017 1259 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi Charles_Yeomans, Welcome to HP Forums, this is a great place to get support, find answers and tips. Thank you for posting your query, I'll be more than glad to help you. I understand that you are unable to install the software for your HP OfficeJet 7612 Wide Format e-All-in-One printer. This issue could occur if the drivers are not installed properly. Let's go through a few steps to uninstall and reinstall the drivers Step 1 Uninstall the Drivers Please follow the steps provided to uninstall the printer software in the link Uninstalling the Printer Software Windows Also, please follow the steps provided below to completely remove the printer software from printer properties. Steps to remove printer driver files from Print Server Properties Open the Print Server Properties dialog window by doing one of the following Click the Start menu and in the search field type 'printui /s /t2' without the quotes, and then press Enter or click it in the search list. Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' without the quotes, and then press Enter or click OK. From the Start menu or the Start screen Open Devices and Printers. Select any printer and then click "Print server properties" at the top of the window. Click on the Drivers tab. Select the printer driver you wish to uninstall. Click the Remove button. Select "Remove driver and driver package" and click OK. Step 2 Download and install the Drivers from the link Full Feature Software and Drivers Let me know how this works. You have a good day ahead. Rainbow23 - HP Support. Was this reply helpful? Yes No 08-09-2017 0516 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post I am not sure quite how I found it, but it ended up saying that an installation calledHP Installation Failure - Unknown be put on my ran this and it steps you through a process, which includes deleting all the HP components through Windows System, and then disabling start up programs and shutting down the firewall, then resinstalling and then resetting the startup working Was this reply helpful? Yes No Rainbow23 14,244 879 729 5,397 HP Support Agent 08-10-2017 0106 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi Charles_Yeomans, I am happy to know that the issue has resolved. I also appreciate your time and patience. Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. You have a good day ahead. Rainbow23 - HP Support. Was this reply helpful? Yes No 12-28-2017 0109 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post thankyou for this suggestion"Steps to remove printer driver files from Print Server PropertiesOpen the Print Server Properties dialog window by doing one of the followingClick the Start menu and in the search field type 'printui /s /t2' without the quotes, and then press Enter or click it in the search list."But why doesnt HP have this step in it official "HP Installation Failure - Unknown app that takes you step by step through the trouble shootinig process or better still the driver its self . Ive spent days tryinig to get this driver hope the reinstalled driver solves the problem of the printer going "offline" when it feels like it. Its about time HP came up with an improved driver for this printer, there are numerous posts about issues with this driver, and specifically around the printer going offline even though the scanner works and the the printer app clearly show the printer as healthy and "online" Was this reply helpful? Yes No 12-28-2017 0110 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post thankyou for this suggestion"Steps to remove printer driver files from Print Server PropertiesOpen the Print Server Properties dialog window by doing one of the followingClick the Start menu and in the search field type 'printui /s /t2' without the quotes, and then press Enter or click it in the search list."But why doesnt HP have this step in it official "HP Installation Failure - Unknown app that takes you step by step through the trouble shootinig process or better still the driver its self . Ive spent days tryinig to get this driver hope the reinstalled driver solves the problem of the printer going "offline" when it feels like it. Its about time HP came up with an improved driver for this printer, there are numerous posts about issues with this driver, and specifically around the printer going offline even though the scanner works and the the printer app clearly show the printer as healthy and "online" Was this reply helpful? Yes No Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation. English Open Menu † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.Followthese steps to install the input tray extender and output tray. Line up the input tray extender with the input tray. Push the input tray extender onto the input tray until it is seated. Figure : Install the input tray extender. Place the output tray on top of the input tray extender. Complete setup using HP Easy Start HP Easy Start will connect the printer to your computer, install print drivers, and set up scanning features if applicable Make sure your printer is powered on Install HP Easy Start to complete setup To use all available printer features, you must install the HP Smart app on a mobile device or the latest version of Windows or macOS. Available on HP OfficeJet 7612 Wide Format e-All-in-One Set up scanning from a control panel if applicable Set up additional scanning features Windows only. Get started by selecting Install HP Easy Start above. Note To scan from a macOS computer, install the HP Smart app. HP Easy Start software will run on Windows 7 with Service Pack 1 only. If needed, update your operating system to automatically get Service Pack 1. HP values that updated operating systems offer our users increased security and privacy protection. Gathering device details… Don't worry…We are still working on it! Let's try something else We weren't able to reach the servers right now, but we can redirect you to for help downloading the necessary software for your device.
Findand open the Printers option 953 chip chip reset hp officejet 7510 ink 933 932 cable hp 7612 xerox toner chip pt h110 reset password hp refill hp 933 hp officejet 7610 printhead This product belongs to Home , and you can find similar products at All Categories , Computer & Office , Office Electronics , Printer Supplies , Cartridge Chip 953
Descrição Esse é o pacote completo de drivers e utilitários da HP que possibilita fazer a instalação completa da sua impressora multifuncional HP OfficeJet 7612 na interface do seu sistema operacional Windows ou macOS com todas as suas respectivas funcionalidades e recursos. Instale facilmente o melhor da sua impressora HP Por meio de um intuitivo, guiado e ilustrado assistente de configuração, você pode facilmente fazer com que a sua impressora passe a funcionar com seu melhor potencial em conjunto com o seu PC. Ele o auxiliará no passo a passo do processo de configuração até que a sua HP OfficeJet 7612 fique perfeitamente funcional para usar, desde a identificação até a conclusão de sua instalação. Adicionalmente, além dos recursos de impressão e de digitalização, o assistente lhe traz alguns recursos adicionais da HP que você pode opcionalmente instalar para gerenciar a sua impressora, usá-la em rede, acessar informações e muito mais. Tamanho 75,1 MB / 10,5 MB Licença Grátis Idioma Português Desenvolvedor Hewlett-Packard Plataformas Windows/macOS Atualizado em 21/05/2022
The"low ink" or "no status" message typically occurs soon after a refill To reset the HP 56, HP57, or HP58 ink cartridge, first tape over the contact pointed to by the arrow in the diagram on the left HP Deskjet F4280 Ink Level How to reset ink Level Indicator after refilling on HP Deskjet F4280 printer Today, the standard printer